Return and refund policy
We want you to be fully satisfied with your purchase. If your item is defective or does not fit your vehicle as described, you may request a return.
Return Window:
Returns are accepted within 30 days of delivery.
Return Eligibility:
• Item must be unused and in original condition.
• All original packaging must be included.
• Clearance or custom items are not eligible for return.
Return Shipping:
• If the product is defective or incorrect, we cover return shipping.
• If the buyer changes their mind, the buyer is responsible for return shipping costs.
Refunds:
Refunds will be processed to the original payment method within 3–5 business days after the returned item is received and inspected.
To request a return, contact:
support@xueboauto.com