Shipping policy
Welcome to XueBo! Here’s everything you need to know about shipping your orders of automotive emblems, replacement parts, and more across the United States and Canada.
Shipping Zones and Rates
We offer shipping services to all locations within the contiguous United States and Canada. Shipping rates are calculated based on the weight, dimensions, and destination of your order.
For orders totaling $500 or more, we offer free standard shipping within our delivery zones. This applies to our premium automotive emblems, replacement parts, and other products, helping you save on getting top - quality auto components to your doorstep.
Processing Time
Orders are typically processed and prepared for shipment within 1 - 2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped. Our team ensures that every emblem and part, from production to dispatch, meets our high - quality standards before being sent out.
Shipping Methods
We partner with reliable carriers to ensure your automotive products are delivered safely and on time. Depending on your location and the size of your order, shipping methods may include:
- Standard Ground Shipping: Economical and reliable service for most shipments of our emblems, small - to - medium - sized parts. It’s a cost - effective way to get your auto accessories delivered.
- Expedited Shipping: Faster delivery options available at an additional cost. Ideal if you need your emblems or other parts in a hurry for urgent repairs or upgrades.
- Freight Shipping: Used for oversized or heavy items that require special handling. For large batches of emblems or bulk orders of auto parts, this ensures a secure and proper delivery.
Delivery Times
Estimated delivery times vary depending on your location:
- United States: Standard delivery typically takes 3 - 7 business days once the order has been shipped. Expedited shipping options are available for quicker delivery, so you can get your auto parts and emblems faster when needed.
- Canada: Shipments to Canada may take 5 - 10 business days for delivery, depending on customs clearance and location. Our team keeps an eye on cross - border shipments to ensure smooth delivery of your automotive products.
Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times. We strive to provide accurate delivery estimates and keep you informed throughout the shipping process.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment through our website or directly on the carrier’s website using the provided tracking information. This way, you can stay updated on when your emblems or auto parts will arrive.
Shipping Restrictions
Certain products may have shipping restrictions based on size, weight, or hazardous materials regulations. Our automotive emblems and parts are designed to meet standards, but if you have any questions about shipping eligibility for specific items, please review product descriptions or contact our customer service team.
International Shipping
At this time, we only ship within the United States and Canada. We do not offer international shipping or ship to U.S. territories. Our focus is on providing reliable shipping for automotive enthusiasts in these regions with our high - quality auto parts and emblems.
Customer Support
For any questions regarding shipping, delivery times, or special requests, our dedicated customer support team is here to assist you. Please contact us via email at s xueboauto@hotmail.com or by phone at +1 5622963955.
Thank you for choosing XueBo for your automotive needs. We look forward to serving you with top - notch auto emblems, parts, and a smooth shipping experience!